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I just wanted to let you know how much I appreciate the level of customer service you have provided me. As it turns out it wasn't even your issue but you still graciously came out to ease my mind. Thank you and please don't hesitate to use me as a referral! - Elizabeth Allen 
Randy, we just wanted you to know hpw much we like our water softener. It is wonderful and makes our skin and hair feel great. The soap deal is great too as all of the products we ordered we top-notch and work great. Thanks again for your products and service. -  Tom and Anita Roach 


Clothes washed in hard water often look dingy and feel harsh and scratchy. Soil on clothes can introduce even more hardness minerals into the wash water. Continuous laundering in hard water can damage fibers and shorten the life of clothes by up to 40 percent.


Bathing with soap in hard water leaves a film of sticky soap curd on the skin. The film may prevent removal of soil and bacteria. Soap curd interferes with the return of skin to its normal, slightly acid condition, and may lead to irritation. It may also make hair dull, lifeless and difficult to manage.


When washing dishes, especially in a dishwasher, hard water may cause spotting and filming. The minerals from hard water are released faster when it comes into contact with heat, increasing the amount of spotting and filming that occurs. This problem is not a health risk, but it can be a nuisance to clean and reduce the quality of your crockery.

Water Boiler Systems and Pipework

Hard water also contributes to inefficient and costly operation of water-using appliances. Heated hard water forms a scale of calcium and magnesium minerals (limescale deposits) that can contribute to the inefficient operation or failure of water-using appliances. Pipes can become clogged with scale that reduces water flow and ultimately requires pipe replacement. Limescale has been known to increase energy bills by up to 25%

Limescale in Solar Heating Systems

Solar heating, often used for heating swimming pools is prone to limescale buildup, which can reduce the efficiency of the electronic pump and therefore the overall systems performance will deteriorate. A low cost solution to this problem is to install a magnetic water conditioner before the pump, this will prevent limescale buildup and, over time, it will remove existing limescale.